A systematic and objective assessment of an ongoing or completed project is an integral part of our approach. Through project evaluation, we aim to determine the level of achievement of project objectives and its impact. Evaluation also captures lessons learned and suggests ways that future projects can be improved with this learning.
Commissioning an independent evaluation to look at what has and has not been achieved, provides a credible evidence base to demonstrate the projects’ success, and ensures issues that may have buried themselves in the busy activity schedules within the project environment are uncovered and captured. This helps future projects to be designed with the lessons learned.
We apply a structured approach to evaluate projects and offer two different services:
Integrated Project Evaluation: In this approach, we are not involved in the actual delivery of the project but start capturing information right from the project initiation phase and continue the evaluation until the project closure. This ensures that there is an independent “third eye” over the project delivery, and stakeholders are actively supported throughout the process to exhaust all opportunities to understand projects success, issues, risks, lessons and any areas for improvement. Through this approach, the evaluation could become a tool to implement change, where possible, in real-time and might lead to better outcomes.
Post-Project Evaluation: This approach will help the stakeholders understand how each step of the project has impacted on the project outcomes, and clearly identify the outcomes and benefits that have begun to be realised. The focus of the evaluation therefore will be confirming that the outcomes and benefits are being realised as originally envisaged when the project was set up. As part of this, all project documentation will be reviewed to ensure that the journey was sufficiently documented, and to suggest reasons behind the success or failure of the project.
We also offer a project health check review service, which may be more suitable for projects with a longer time-span. This could help the project management team to change the project activities in order to re-align with the business case and desired outcomes. As part of this, we can work with the project team to review the project documentation, meet with stakeholders, assess the financial health of the project, identify actions to bring deliverables back on track and produce a review report to help change the project for improved outcomes.