Integrity. Quality. Community.

Community Matters began in 2010 as a management consultancy. We consult on and actively implement project and programme management, service transformation, business modelling and organisational change. From the start we have been distinctive in one way: we don't just recommend, we help deliver.

Much of our work has been in health, social care and local government, where we helped set up London's first Training Hubs from 2014, supported the early days of Primary Care Networks, and designed and ran more than a thousand programmes, projects and training courses, from simulation training and leadership programmes to international recruitment and parenting courses for Turkish and Kurdish families. We registered as an apprenticeship training provider in 2020 and have delivered apprenticeships since 2021, so that the pathways we were designing for employers had a route to deliver them.

Today we are three things at once: a management consultancy, an Ofsted-inspected apprenticeship provider, and the programme management team behind two NHS England-commissioned Training Hubs. The combination is the point: the consultant advising on a new role has trained people into it.

Our consultants work on site, as part of your team, with a clear scope and an agreed way of reporting. We use the structures of PRINCE2 and MSP where they help (governance, risk and issue management, change control, benefits tracking) and leave out the paperwork that doesn't.

Because we also employ apprentices, run training programmes and commission education for Training Hubs, our advice is grounded in delivery. We know what a busy service can realistically absorb, what workforce data looks like on the ground, and which training lands with the people who have to use it.

We are a Living Wage Employer and publish a Carbon Reduction Plan.