Privacy and cookies
Who we are. This website is operated by Community Matters Ltd, Greenside House, 50 Station Road, London N22 7DE. Community Matters Ltd is the data controller for personal information collected through this site. Contact us at info@
What we collect and why
When you use our contact form or email us, we collect the details you give us (typically your name, email address, phone number, organisation and the subject of your enquiry) so that we can respond to you and, where you become a client or partner, deliver the work we agree. We rely on our legitimate interest in responding to enquiries and, for clients, on the performance of a contract.
If you apply to work with us, we use the information in your application to assess it and to contact you about it.
Who we share it with
We do not sell personal information. We share it only with the secure IT, email and form providers that process data on our behalf (currently Netlify for the website and contact form, and Microsoft for email), and where the law requires it.
How long we keep it
Enquiries are kept for up to two years. Client and project records are kept for six years after the work ends, in line with our contractual and accounting obligations, then securely deleted. Job applications are kept for six months unless you join us.
Your rights
You can ask to see the information we hold about you, ask us to correct or delete it, or object to how we use it, by emailing info@
Cookies
This website sets no cookies of its own and does not use analytics or advertising trackers. The contact form is processed by Netlify, which may set a short-lived security cookie when you submit it. Videos, where shown, are played through YouTube's privacy-enhanced mode and only load when you press play.
You can also block or delete cookies in your browser settings.
Last updated 9 November 2026.